For over 50 years McGuire has focused on you, our customer. We are committed to providing you with the highest quality products and best customer service. What does this mean? Doesn’t every Company say the same thing?

Lets start with our customer service goal "TO PROVIDE OUR CUSTOMERS WITH THE HIGHEST QUALITY PRODUCTS THAT OUR CUSTOMERS NEED AND TO DELIVER THE PRODUCTS WHEN OUR CUSTOMERS WANT THEM". Every employee knows this goal and is committed to do whatever it takes to consistently meet this goal. We truly believe that Customer Service is not a department; it is a state of mind. To reinforce this, every employee’s annual performance evaluation includes a section for Customer Service.

We are constantly striving to provide you with the highest quality products. In an industry where some believe that quality equates to getting past the one-year construction warranty, McGuire delivers products that last. We back this up with our industry best 15-year warranty. All products are manufactured to the highest standards and they are tested by CSA. We chose The Canadian Standards Association because it has developed the most demanding mechanical tests.

All of this is meaningless if we cannot deliver the products when you need them. Our standard delivery goal is to ship small orders in twenty-four hours and freight allowed orders in seventy-two hours. We understand that our products are needed at the end of the construction project and delays are costly.

We listen!! All of our new products and existing product enhancements are the result of customer needs. ProWrapÔ evolved from a conversation we had with a plumber. ProDrainÔ was developed to solve a health care requirement in Canada. Vandal TrapÒ solved a large school district’s middle school youth vandalism problem. We welcome suggestions and relish solving your problems.

With your help, we will strive to always be the preeminent COMMERCIAL PLUMBING FIXTURE TRIM MANUFACTURER.